Shop with confidence knowing you can exchange an item by simply posting it back to the Online Store. Please we aware NYOS doesn’t return the money, we allow you to exchange the item if size or fit is not good for you.
Exceptions may happen only IF:
1. Dlivered product does not match with your specifications
2. You find a manufacturing defect
Exchanges are accepted on items within 30 days from the date of shipment. Items outside this period will not be accepted.
All returns are subject to the Returns Policy.
We are continuing to operate our online store as usual to ship and deliver your orders as soon as possible.
Orders placed Monday to Friday are shipped within 24 hours and delivery will arrive within 1-2 business days in Portugal, 3-5 business days in Europe. International deliveries may take an additional time.